Brand strategy as a concept can often be bit murky or esoteric. Whether you’re an established business or an individual searching for a more prominent way to self-brand, it can be difficult to identify a starting point and select a course of action. Social media offers endless opportunity for engagement, so maintaining a cohesive presence across platforms can be daunting. It’s important to remember that your strategy is your anchor, and keeps your team in sync with how your brand interacts with the world.
There are also many tutorials out there, but the truth is that it just takes practice. Proficiency with social media is one of those things that comes through experience. To help get you started, here are some widely accepted components for a basic, well-rounded strategy:
Finding Your Voice
Establishing values early on is essential for staying true to your brand’s roots. Consistency and authenticity (ie: with dialect and tone) also help to foster trust that you are who you claim to be. With that, you develop a personality on social media that makes it easier for consumers to relate and entices them to engage more. People want to feel like the content they are consuming is genuine, and will likely form a positive association with your brand when that is the case. Again, finding your voice on social media takes time, but as long as it’s natural it will soon become second nature.
Tell Your Story
Here at HMG we’re currently in the process of a complete rebrand. When I joined the team in February, one of my initial goals was to increase engagement on social media. The first thing that came to mind was to tell our literal story by sharing what’s happening around the office. However, we also like to see what’s going on throughout the community, which helps to tell a different, more casual side of our story. Once some time has passed, share a few throwbacks to apply a very personal tone to your progress. People love to see others succeed—it’s both motivational and rewarding.
Engage With Your Audience
As you find your tone and start to post more frequently, you’ll see more engagement (trust me). Sparking conversations with your followers makes them feel valued and acknowledged, which creates a sense of community. Keeping up with platform updates will also help you to find new ways to interact with your followers. People tend to notice when a specific brand interacts with them and may become more likely to consider or recommend your brand as a result.
Staying relevant is every brand’s top priority. Consistency plays a direct role in staying in the consumer’s top-of-mind—even if you only post twice a week. Although the more you post, the more engagement you will likely see. Scheduling specific days for certain content also makes producing content easier and less stressful. For example, I post every Monday. There’s usually a lot going on around here, but if it’s a quiet day in the office I’ll post a little motivation Monday (since we could all use that from time to time). That takes the pressure off if it’s one of those rare, still days in the office. Posting regularly also gives your followers something to look forward to. So if you’ve just hit a milestone with a cool project, share the progress!
Adding value to your content is the number one thing you can do that will make you stand out. This is another one of those easier-said-than-done things. Maintaining your personality throughout your content, while continuously sharing valuable information for your readers to digest will result in reciprocated engagement as well. Share insight, ask questions, ask others for their opinions and post visuals such as photos and videos. It’s always a great feeling when you know that you’ve delivered awesome content. On the other hand, sharing another’s authoritative content says a great deal about what you appreciate and support from your peers.
Social media opportunities are wide open for reaching new consumers. As simple as this all may sound, there are many things that even big brands forget to take in consideration. While it remains a relatively new tool for branding, it has also become essential for adapting to the latest trends, technologies and markets. Let us know how your brand strategy leverages social media in the comments below!