Most companies reach a point in their business lifetime when their web presence no longer accurately reflects their goals or identity. This can happen for a number of reasons – after early stages of quick growth and self-discovery, or even after having been around long enough to outgrow a site that had been with them from the beginning. No matter the time or reason, approaching this risk and overlooking it can be extremely detrimental for business, as a company’s online presence largely dictates the way they are viewed to prospective clients, and the world at-large.

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Back in April we met Dr. Lisa Gorn, the developer of Glucology and part owner of garcinia cambogia, an all-natural blood sugar dietary supplement. She came to HMG Creative adjustable dumbbells with the need for a complete online web presence with e-commerce capabilities that could handle the various purchase options Glucology offers. Dr. Gorn also needed a platform to communicate with her audience and keep them up-to-date with product news and related information. Reliability, responsiveness, and ease-of-use were additional critical factors we took into consideration when planning her new website design.
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We’ve talked before on here about how much we love WordPress, and it’s definitely no secret. One of the reasons we’ve mentioned is that it’s an open-source platform, meaning that at any given time there are numerous developers fixing it and making improvements to it across the world. With so much constant attention and many new features being added, updates are released periodically making these enhancements available to the entire WordPress community.

Take advantage of these! We know it can seem overwhelming to alter the site that you’ve built, installed plug-ins and themes for, and is running smoothly, but there’s a danger to skipping these updates and benefits you’ll miss out on if you don’t.

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Happy Monday from HMG!

We were greeted this morning with some exciting news from the American Business Awards and we couldn’t wait to share! Last Friday in San Francisco, the ABA awarded many prestigious companies with Stevie Awards in a variety of categories. HMG Creative had the pleasure of competing and are thrilled to announce we won a Gold Stevie Award in the nonprofit category for our work with Texas Young Lawyers Association! The TYLA “What Do Lawyers Do?” Project was an especially fun one for us as we always enjoy the opportunity to work with local nonprofit organizations.

A big thank you to the American Business Awards, and congratulations to all of our fellow winning businesses – we’re in great company!

You can take a look at our winning site at http://wdld.tyla.org, and learn a little more about how we tackled the project here:

[button size=”large” type=”square” color=”standard” icon=”circle-arrow-right” url=”http://hmgcreative.com/project/tyla/”]View Project Details[/button]

Cheers!

Avalon Communications, a leading Austin-based PR agency, approached HMG with a problem they had been looking to solve for some time: create an online presence for Avalon that is representative of their brand and of its recent exponential growth. In the last year and a half Avalon has acquired a multitude of high-level clients that have each been propelled to the forefront of their respective fields through Avalon’s savvy and industry-refined PR tactics. Knowing this, we embarked on a journey to pair Avalon’s longstanding professional legacy and its industry-changing solutions with a newly revamped online presence.

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We are so very excited to announce the new website launch of our local Round Rock client, Zenith Massage and Spa.

Unfortunately, our work for them didn’t entail testing out free massages and spa therapy, shucks.  Instead, we focused on what WE do best.  We started by creating a full corporate identity for Zenith by designing a powerful and lasting brand package.  To compliment this robust package, we created a logo to that would represent their uniqueness and produced a variety of stationary collateral.

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One of Austin’s most prominent and exclusive antique dealers, Raritet Antique Gallery, offers its clients a unique collection of rare items from the most historic parts of Europe to Antique Sconces. Over the last decade, Raritet has solidified its presence in the Austin market by offering premier items in its first-class downtown gallery.

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The world of web design can seem pretty intimidating at times. After all, the success of your business rises and falls on whether your website successfully engages your site visitors and conveniences them to take the next step. We know you’re kickin’ it with awesome web page design, but just in case you need some inspiration, take a look at these big business web design disasters and take some notes on what NOT to do:

Zulily

Plenty of “deal-of-the-day” websites require you to register before you can see the actual deals, but Zulily’s home page gives you next to no information about what the site does. Here are the biggest design problems:

• You can find a bit of information about how the site works, but it’s buried at the bottom of the page under a banner that looks like advertising, making the viewer ignore everything below it.
• Links to “How Zulily Works,” “Brands We Love,” and “FAQ” appear in tiny type that doesn’t stand out from surrounding content.
• No secondary call to action if the visitor isn’t ready to register.

Bottom Line:  It’s too hard for non-registered users to learn about the site.

Carol House Furniture

Carol House makes visitors jump through multiple hoops in order to view their website—a surefire way to send customers scrambling for the back button. For starters:

• Gray type on white background = hard to read.
• After reaching the home page, you have to click an additional button to see any actual content.
• The home page has a long list of obsolete requirements you must meet before you can see their content (high speed internet, Flash player, disable pop-up blocker). Really? Who has to remind people they need high speed internet these days?

After clicking the Enter button, a new page opens where all browser controls have been disabled, a cheesy Flash video plays, music automatically starts, and the talking heads at the top of the page point out interesting links we might want to click (wait, I thought we were here to look at furniture…).

We also see lots of wasted space on either side with no clear call to action anywhere on the page.

Bottom Line: After making your visitors enter an alternate universe in order to see your site, don’t handcuff them in a desperate attempt to make them stick around.

Pure Ecommerce

I’ll keep this one short and sweet (which is opposite of Pure Ecommerce’s site).

We have to read through lengthy blocks of copy just to find out what the company offers. Once we click on the call to action, we’re directed to more copy. Not exactly a one-click, ready-to-go experience as promised.

Bottom Line: Too much copy and weak call to actions.

So, what’s the point?

Big business web design disasters keep us all humble.  If they can experience huge marketing fails, so can we.  Keep testing, keep tweaking, and keep converting!  Would you consider your online web presence a “disaster”?   If so, we’d love to chat with you… after all we’re only a phone call away.

Web design isn’t an exact science. There are broad principles to follow, but at the end of the day, you have to figure out what works for you and your audience. However, you should always remember that your customers have itchy back-button fingers, and some web design mistakes will make them bounce every time. Here’s a list of our top eight design mistakes:

• Making Content Look Like Advertising
  Web users these days have developed “banner blindness.” Anything that looks like a banner ad or block ad will be ignored. Avoid the common web design mistake of putting essential information in a format that looks like advertising.

• Using Non-Intuitive Navigation
  If you have to explain how to navigate your site, you’ve done it wrong. Navigation should make sense to someone who has never seen your site before. Group similar links under headings and make it easy for visitors to find their way back to a previous page and to the home page.

• Automatic-Play Flash Videos
  No one wants to be held hostage while you play a 20-second introductory video before loading site content. Video is great, but make it optional by providing a play button for the user to click when he or she is ready.

• Not Listing Product Pricing
  What’s the point of having an ecommerce website if you make the visitor call, register, or start to checkout before he sees actual prices? This includes shipping rates as well. Provide estimates before checkout to reduce sticker shock during the sale.

• Unclear Call to Action
  Can visitors immediately see how to take action on your site? Your call to action should use descriptive, action-oriented language that clearly communicates what you want the visitor to do.

• Long Blocks of Text
  Our attention span is short and even shorter online. No one has time to read through a long page of tiny text. Break copy up into smaller chunks using subheadings and bullets, and make the font bigger so content appears less intimidating.

• No Search or Bad Search
  Placing the search box in a difficult-to-find place (like halfway down the sidebar), not being able to handle misspellings, and not including search capabilities at all are common web design mistakes. Bad search can leave users frustrated and ready to bail.

• Links that Don’t Look Like Links
  Use color to designate clickable text, and change the color for links that have already been clicked. Don’t be too creative with this. Underlines, italics, bolding, and unusual colors may look cool, but users may not pick up on the fact that they can be clicked.

Do you happen to be guilty of any of these disastrous web design mistakes? If so, it’s time to start testing a new design that will make it easier for your customers to convert. Give us a call and we’d be happy to talk through this with you!

Think WordPress is just for blogs? Think again! WordPress is a great option for small businesses looking for an easy, professional way to create great designs for their website content. Let’s take a quick look at four easy WordPress design techniques for creating a killer site.

1.     Choose a Theme
The sky is the limit when it comes to WordPress themes, but keep a couple of points in mind:

• Choose a theme that meets your needs—The theme should reflect the personality of your company. It should also include any essential elements you need to present the type of content you have. Spend some time researching available theme options before you just pick one that strikes your fancy.
• Consider your willingness to dabble in the code—If you are familiar with coding and enjoy tweaking things, you can choose a theme you love even if it has a few elements you’re not really happy with. If you’re the type of person who gets nervous just looking at a block of code, stick with a theme that meets your needs as is.

2.     Customize Your Theme
Do a quick Google search and you’ll come up with thousands of widgets and plug-ins for your WordPress site. They’re the best way to customize your theme, incorporating special capabilities such as social media buttons and other common website elements. Just about any WordPress web design goal can be accomplished with the right plug-in or widget, so take some time to familiarize yourself with what’s out there and how to make it work for you.

3.     Include Well-Chosen Images
We’ve all seen those mind-numbing, generic stock photos of people shaking hands or sitting at a computer in an office. Don’t be boring with your images. Choose something that directly supports the message you’re trying to communicate. If you can’t find something already out there, design your own graphic or snap some photos yourself.

4.     Consider a Blog
If your business lends itself to a blog, WordPress offers a great platform for including one on your website. WordPress web design makes blogging easy. Regular updates are the key to a great blog, so don’t commit to one if you’re only going to post every six months.

Like any new platform, WordPress web design takes some experimentation and research to learn. However, it’s also one of the easiest ways to quickly design and format content for a small website. Need more help creating a killer WordPress website? HMG Creative can help you make the most of the latest plug-ins, widgets, and themes to create the website of your dreams.